WhatsApp for What’s Down

Sometimes the best solutions are right in front of us!

This is a story of how UNDP Lebanon is using WhatsApp, one of the world’s most popular messaging applications, to help people speak their minds and shape their own narratives.

Using WhatsApp, UNDP Lebanon created a mechanism to capture individual stories and gain deeper insights into daily frustrations and tensions among Syrian refugees and host communities in Lebanon. These insights are leading to more effective planning and programming to respond to these tensions before they boil over.

We all have a colour that inspires and motivates us... What is yours? To find out what our experts at UNDP think, go to: https://sow.tl/2U4RosJ